Rustic Décor Rentals Privacy Policy

Effective Date: March 26, 2025

Rustic Décor Rentals, a family-owned business located in Royal Palm Beach, Florida, is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or utilize our rental services. By accessing our website or engaging our services, you consent to the practices described herein. Please review this policy carefully.

1. Information We Collect

We collect certain information to facilitate our services and enhance your experience. This may include:

• Personal Information: Full name, email address, telephone number, and billing/shipping/event addresses provided during the rental process or communications.
• Event Details: Date, location, and type of event (e.g., wedding or non-wedding) to coordinate delivery and setup.
• Payment Information: Credit card or PayPal details, processed securely via third-party payment providers (we do not store this data directly).
• Website Usage Data: IP address, browser type, pages visited, and cookies to optimize site functionality and analyze usage trends.
• User-Submitted Content: Photographs of our products in use or testimonials, which may be shared with your consent.

2. Methods of Collection

We obtain information through the following means:

• Direct Submission: Information you provide via forms (e.g., checkout, contact, custom fields), emails, or phone calls.
• Automated Collection: Cookies, web analytics tools (e.g., Google Analytics), and similar technologies that track site interactions.
• Third Parties: Information received from event planners, payment processors, or other authorized representatives acting on your behalf.

3. Purpose of Collection

We use your information for legitimate business purposes, including:

• Processing and fulfilling rental orders, including payment processing, delivery, setup, and pickup.
• Communicating with you regarding your order, updates, or inquiries.
• Enhancing our website and services by analyzing usage patterns and customer preferences.
• Sending promotional materials or updates, provided you have opted in to receive such communications.
• Complying with applicable legal, tax, or regulatory obligations.

4. Disclosure of Information

We may share your information with the following entities under strict conditions:

• Payment Processors: Third-party services to securely handle transactions.
• Service Providers: Delivery personnel or analytics providers bound by confidentiality agreements.
• Legal Authorities: As required by law, court order, or governmental request.

We do not sell, trade, or otherwise transfer your personal information to unaffiliated third parties for marketing purposes.5. Cookies and Tracking Technologies

Our website employs cookies and similar technologies to improve functionality and user experience. These tools may:

• Maintain session continuity (e.g., during checkout).
• Collect anonymized data on site navigation and preferences.
• Support analytics or future advertising efforts.

You may disable cookies through your browser settings; however, this may limit certain website features.

6. Your Rights and Options

You have control over your personal information and may:

• Opt Out: Unsubscribe from marketing communications by following provided instructions or contacting us directly.
• Access or Correct: Request to review or update the information we hold about you by reaching out to us.
• Request Deletion: Ask us to remove your data after your rental is complete, subject to legal retention requirements.

7. Data Retention

We retain your information only as long as necessary:

• Transaction records: Retained for 7 years to comply with tax and accounting regulations.
• Contact information: Kept until no longer needed for communication or upon your request for deletion.
• Website analytics: Stored for up to 12 months, then deleted or anonymized.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to external sites (e.g., payment processors). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Effective Date.” We encourage you to check back regularly.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Rustic Décor Rentals
Royal Palm Beach, FL
Email us or Call us
Thank you for trusting Rustic Décor Rentals with your event needs. We value your privacy and are dedicated to protecting it.